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Frequently Asked

Questions  

Please go through the FAQ we encounter regularly. In case you couldn’t find your answer here, please contact us, and we will get back to you within 24 hours.

Learn more about our Design Process. We tailor each project into 7 phases based on the customer’s demands.

If you have a project in mind, click the below button and fill the Request for Quotation form:

How to make an appointment?

Before visiting us, please share your project’s details with us by submitting a Request for Quotation, and we will get back to you within 48 hours. For inquiries, you can fill the Contact Form, and we will get back to you within 24 hours. If there is a specific topic, you can always contact us directly at [email protected] or through WhatsApp at +93 78 666 6641

Can you give us a draft design before signing a contract?

No. Draft Design (Concept Design) is the most important and crucial part of the project design. Prior to preparing the Concept Design, we must sign a contract with the customer, receive the advanced payment, and then we will work on the Concept Design as per the data received from the customer. We need at least 7 working days to prepare the Concept Design, and more if the project’s complicity is higher.

How much do you charge for the design of a project?

We treat each project exclusively. We analyze and study each project thoroughly; its size, location, type, the owner, the services required, and more, and come up with a cost. If you have a project in mind and want to know about our charges, submit its details to us, and we will get back to you with an accurate fee for each of our services.

How long does it take to complete the design of a project?

The design completion of a project depends on the size and complexity of a project. However, the minimum time for a design required is 30 working days. For more details, submit your project details and we will get back to you with an accurate timeline.

Is the advanced payment mandatory?

Yes! Our most sacred resource is our time. We sell our time. We cannot start the design until we receive the advanced payment. The advanced payment starts from 30% of the total project fee. If the project is smaller, the advanced amount is 50%. We have accurate milestones for each payment, and the work cannot go further than the milestone until the payment is received. Once the project’s design is completed, we will handover all the deliverables after the final installment is received in full.

How can we be sure that we will like the design?

It depends on how much you can trust us. We, at Taak Inc., do not rest until the design satisfies both our and the customer’s requirements. Therefore, the first part of the design, Concept Design, is very critical. We invest most of our time in this stage and feed the design based on the customer’s regular feedback. This is a time-consuming and trust-building stage. In case the needs were not fulfilled, and both parties realize that we cannot go forward, we can terminate the contract as per the contract terms at any stage of the work.

What language do you use in design documents?

All the design documents are in the English language. No, it will not create problems during the construction. Almost all the skilled laborers are familiar with English terms, regardless of their literacy skills. And yes, English is acceptable for Visa processing in municipalities and other governmental organizations.

However, our legal documents are all in Persian for legal affairs.

What is your re-fund policy?

  • Advanced Payment:
    • If the contract is terminated 2 days after the payment, 80% of the payment is refundable.
    • If the contract is terminated 5 days after the payment, 50% of the payment is refundable.
    • If the contract is terminated past 5 days, no amount is refundable.
  • Mid-term Payment(s):
    • If the contract is terminated 2 days after the payment, 80% of the payment is refundable.
    • If the contract is terminated 5 days after the payment, 50% of the payment is refundable.
    • If the contract is terminated past 5 days, no amount is refundable.
  • Final Payment:
    • It is non-refundable.

An Inclusive Architecture and Engineering Design firm Shaping Afghanistan since 2012

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